ОС: WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,Win2000,WinOther,Mac OS X,Windows2000,Windows2003,WinServer,Windows Vista Ultimate,Windows Vista Ultimate x64,WinMobile,Windows CE,Win98,WinME,WinNT 3.x,WinNT 4.x,Win95,Unix,Linux,Win 3.1x,Windows Tablet PC Ed
Дата добавления: 07.09.2009
Имя файла: HelpDeskDemo-EN.zip
HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform.
With HelpDesk lite, you'll be able to:
* Submit service requests via simple forms;
* Manage and monitor your requests;
* Communicate with HelpDesk team quick;
* Print reports on the state of your requests;
* Utilize various features such as escalation, automatic notifications, sort, search through, and more.
HelpDesk lite is opensource software released under GNU General Public License.
The are a number of advantages that opensource code offers over closed source:
* Security: Access to source code makes it easier to detect security flaws in software
* Customization: Open source applications may be customized by anyone with the requisite skill
* Restriction: Open source applications can be used without any restrictions (users, servers count)
HelpDesk lite requires Lotus Notes/Domino version 6 or higner.